About Us
In 1996, MercAid Limited was born, as a joint venture between two close colleagues.
Both came from a Mercedes-Benz commercial main dealer background. Through many years they built up a wealth of knowledge and experience.
They started with a small mobile operation. This specialised in just commercial vehicle servicing and repairs. The business grew from strength to strength. In 1999 a specialist workshop was built and the employment team grew.
In 2004 the new concept of MercAid Cars Limited was established. An independent specialist in the servicing and maintenance of Mercedes-Benz cars.
Within a short space of time MercAid Cars Limited had developed a growing reputation and the customer base required us to open up a premises in Hainault, Essex.
fter a name change in 2008 to MotorAid Ltd this enabled us to offer our customers servicing and repairs to all German brands and not just a one marque specialist. MotorAid now have two dedicated car sites specialising in Mercedes-Benz / SMART, BMW / Mini, Audi/VW (Skoda/Seat), Porsche
The Basildon site encompasses a two acre commercial vehicle repair operation specialising in all makes of LCV & HGV vehicles. There is a stand-alone 4×4 garage and an MOT centre. The main area of coverage is the South / Mid Essex and East London areas.
The body repair centre opened in January 2015 for both car and light commercial vehicles.
Our lease car business commenced in January 2020 after it become apparently clear there was a demand from our customers for the same high level of customer service and value for money whilst keeping their vehicles under one roof. We lease car, van & commercial vehicles on short or long term.
We have a loyal customer base which is growing daily. This is down to the continuing focus to deliver a friendly, reliable service with value for money and peace of mind. This has resulted in winning an award for “Best in Customer Services” at the Essex Business Awards.
Finance
We offer a wide range of finance options including PCP, HP and lease. With extensive finance options available, MotorAid Ltd aims to make the purchase of your dream car as relaxed and easy as possible. We work as a broker to get the consumer the best available deal on their new car. We will lay out all the terms and fees in a clear and transparent way, making the right decision an easy one to make. We offer a diverse array of finance options and encourage prospective buyers to use our panel of lenders to get the best deal. If you have any questions on how our finance works, please call one of our help team on 01268 978598.
Stock
We offer a wide range of makes and models. Please search our site for your desired vehicle. We haven’t got it? Don’t worry we get in new stock daily and it might not be live on our website yet. Please call us on 01268 978598 to speak to one of our expert team. If you’re looking for something specific let us know and we will search for you.
Selling your car
We buy cars as well as selling them! If you’d like a valuation on your vehicle, please get in touch via email or phone with your car’s details. We can buy your vehicle even if you’re not PXing it with us. We can give a ‘price in principle’ over the phone and you can have the money in your account the very same day. We buy any make or model, please call on 01268 978598 for a no obligation valuation.
Buying with confidence
All of our cars have a RAC 45-point inspection when they come into stock and come with a minimum of a 3-month warranty. The bodywork and mechanical preparations are second to none. MotorAid has been servicing and maintaining vehicles throughout Essex for nearly 25 years. Our ethos of quality service and transparency with the customer has led to us becoming one of the biggest independent garages in England. For peace of mind, we offer a test drive on all of our vehicles before purchase. After you’ve taken your dream vehicle, you’ll be safe in the knowledge that your vehicle comes with 12 months breakdown recovery and a years MOT to go along with your warranty.
Protection
We offer an extensive range of products to protect you and your car. Our RAC approved warranty is market leading and is available throughout the country. We offer multiple different service plans to save you time and money as well as a fully comprehensive car care plan making it easy for you to maintain your vehicle – we’ll even let you know when a service or MOT is due, collect the car and drop it off free of charge. We can even offer a courtesy car.
GAP insurance – in the event that your car is stolen and never recovered, or written of through accident or fire, the payment from your motor insurer could be significantly less than the original purchase price on your invoice and the amount you owe to the finance company. Most automotive insurance companies base total loss payments on the market value of your cat at the time of the incident. Any depreciation since you purchased the car is potentially your loss.
We offer a market leading paint and interior protection. Our technicians are specifically trained to apply the coating on the paintwork in specific stages to guarantee a showroom shine on your car. It’ll give it a shield against UV rays, bird lime, tree sap and road dust. Over time your car’s paint can fade from the elements it endures in daily life. The protection will guard against that, if the car is an older model it can even rejuvenate the paint to give it a new shine. On the interior it’ll lift all stains off the old seats, footwells and roof lining. It’ll then protect from any spills. Simply dab the spill with a wet cloth to remove the liquid. Ask one of our team for a demonstration.